Returns & Exchanges
At MECHDEL INDIA, we strive to ensure your complete satisfaction with every purchase through our transparent 7-day return and exchange policy. If your order does not meet your expectations, we are committed to providing a seamless resolution through our dedicated support channels.
Return Process
- 1.Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the item you wish to return, or contact our support team via email with your order ID.
- 2.Quality Inspection
Ensure the product is in its original condition, unused, and with all tags intact to qualify for a successful verification by our logistics team.
- 3.Reverse Pickup
Once your request is approved, we will arrange a free reverse pickup from your registered address within 48 to 72 business hours.
- 4.Refund Processing
After the item reaches our warehouse and passes the final quality check, your refund will be credited to your original payment method within 5-7 business days.